Non fault accidents – Car body repairs

If you have an accident and you were not at fault, you are not obligated to make a claim through your insurance company. we work hard to ensure that the claims process is as smooth as possible and your car is given the best repair service on the market.

We also work closely with Accident management companies who in short “Can be a great way to eliminate the stress of dealing with the aftermath of an accident that wasn’t your fault. It can cut out the need for insurance involvement and provides you with peace of mind that an experienced professional is acting on your behalf. All costs are then claimed back from the insurance company of the driver who was at fault in the accident and will ensure that your car is repaired to a high standard. By going through us and not making a claim on your own insurance policy, you will not have to pay any excess.” RAC business

If its not possible to use the the services of a management company then we will arrange an estimate for your vehicle and submit the details to the at fault insurance company.

Roberts Refinishers offer body repair services for all cars and vans:

  • Accident repairs
  • Minor bumps and scraps and all cosmetic body repairs

Accident management

In the event of an accident, please call us first and we will help you through the claims process.

The right to use your own repairer is covered under consumer rights legislation, The Association of British Insurer’s (A.B.I.) and the Vehicle Body Repair Association (VBRA/RMI) both agreed that the consumer has the right to choose!

We will help you every step of the way including:

  • Dealing with your insurance company
  • Replacement vehicles depending on your policy and availability

Free estimates

We offer free estimates for private work.

Paint matching

We use the world leading Octoral paints which are mixed to match the paints of all the leading car manufacturers and these come with a full warranty. Octoral by Valspar is built upon European technology and delivers the ultimate in ease of application, coverage, and depth of imagery.

Cleaning

All our vehicles are washed and vacuumed ready for you to drive away!

Octoral paints